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FAQ

PRODUCT

No, they work over everything...nail related that is. Luxa Shine and Luxa Matte are both a universal no wipe gel top coat that can be applied over acrylics, hard gels, most gel polish systems and even directly over natural nails.

Recommended curing time is 30 seconds - 1 minute for LED and 2 minutes for UV in a 36 watt lamp. If you have an older lamp or are unsure of the wattage of your lamp, we recommend doing a double cure.

Luxa prime is an acid free primer that can be used with any system: acrylics, hard gels and gel polish. Unlike traditional acid primers, after Luxa Prime is applied, it leaves a sticky surface on the natural nail giving awesome adhesion for all enhancement services. 

As you wear Luxa Matte, it can start looking satiny due to makeup, lotions, oils, etc. But no worries! Just wipe your nails with some Isopropyl Alcohol and viola! Matte nails again.

Let's put it this way....It's like buying an awesome shampoo and not getting the awesome conditioner with it. We have tested our powders with our gels. You definitely can use other brands of no wipe top coat, but we can't be sure of the outcome.

We suggest two methods. It will be based on you and/or your clients needs. 

    • Method 1. After pigment application, apply Luxa Prime over the nail making sure to cover the side walls and free edge (Use a very light touch). Then apply Luxa Base. Cure. Finish with Luxa Shine. Cure.
    • Method 2. After pigment application, apply Luxa Prime over the nail making sure to cover the side walls and free edge (Use a very light touch). Finish with Luxa Shine. Cure.

     

    ORDER & SHIPPING

    Exchanges:  Exchanges are only for unopened/unused products. Contact us at info@nailart.nz within 7 days of confirmed delivery, to process your exchange. Buyer is responsible for any additional shipping charges.

    For damaged/defective items: Contact us at info@nailart.nz within 48 hours (no exceptions) of confirmed delivery. Pictures of damaged or defective items will be required before a replacement is sent. Return shipping of damaged or defective items may be required.

    Due to the nature of our products, all sales are final. No refunds can be given.

    Payment is required in full for your order before dispatched unless prior arrangement has been made with management of Nail Art.
    Shipping to New Zealand:
    • Sent with Track & Trace via Courier Post for $10.00
    • Rural delivery will be charged at $14.00
    Shipping to Australia
    • Shipping will be sent via DHL for $20.00
    Orders placed during regular business hours (Monday through Friday, 9:00 a.m. to 4:00 p.m.) are typically processed and shipped within 24-48 business hours.
    After your order has been processed and shipped you will receive a shipping confirmation that contains the tracking details.
    You agree that you will be responsible for all freight costs unless otherwise stated. Nail Art reserves the right to adjust your invoice, should actual freight costs exceed the amount already paid. You agree that Nail Art may debit your account accordingly.
    The company reserves the right to refuse supply.
    Delivery target is overnight throughout New Zealand, add an additional 2-3 days if rural delivery is required. Australia is 3-6 days.
    Orders are not shipped or delivered on weekends or holidays.
    For International orders, the buyer will be responsible for any customs/duty fees that may occur.
    Customers must contact info@nailart.nz in regards to changes or cancelling an order prior to shipment. Once shipped this order is deemed to be fulfilled as per request.